Difficult Conversations
Dates: November 6, 2024
Meets: W from 9:00 AM to 11:00 AM
Location: FOC Bldg 010 Fort Omaha Campus 117
Cost: $0.00
Everyone has to have a difficult conversation from time to time. While some people find them easier to have, others may not.
During this session participants will learn:
" What makes some conversations difficult to have?
" Consequences of not having the conversation
" Preparing for the conversation
" Empathic Listening
" Navigating the conversation -Tips
" Common Mistakes
" Reducing Defensiveness
" Experience Window Activity: Great activity that wraps up everything we've discussed
During this session participants will learn:
" What makes some conversations difficult to have?
" Consequences of not having the conversation
" Preparing for the conversation
" Empathic Listening
" Navigating the conversation -Tips
" Common Mistakes
" Reducing Defensiveness
" Experience Window Activity: Great activity that wraps up everything we've discussed
| Fee: | $0.00 |
|---|---|
| Hours: | 2.00 |
| CEUs: | 0.02 |
FOC Bldg 010 Fort Omaha Campus 117
Sherry Havranek
